If we’re not careful, we can fall into the trap of thinking that business leadership is all about planning and presentations and strategy and making critically important decisions. That stuff does matter. It matters a lot. But so do the people who work in your organization and the people who work for your suppliers and distributors.
I suggest you make a list of fifteen key people who are connected to your organization, either on the inside or the outside. Then next to each name write down how you will provide some words of encouragement for that person. Will you write a handwritten letter, will you take the person out to lunch and express your encouragement face-to-face, will you pick up the phone or Skype the person, or will you do it in some other way?
Your words of encouragement don’t have to be complicated or fancy. You could simply say, “I appreciate what you’ve done in the past to provide such great value for our organization, and I just want to encourage you to keep on pressing forward. Your future is incredibly bright.” Or “I really believe in you, and I believe your best is yet to come. I believe you can be even better than you have been in the past, and here’s why I feel that way…” Then you can provide specific insights about the person which has led you to feel that way about him or her.
Find some way to encourage other people in a one-to-one format. Once you’ve written down your plan for encouraging others, then implement your ideas for each person on your list. You might even get in the habit of focusing on other people every day and encouraging some one each day in a sincere manner.