My sister Cathy’s birthday is July 2nd. She passed away on April 23rd, 2015 after an 18-month battle with cancer. In honor of her birthday and in honor of the enormously positive impact she had on my life, I’m dedicating my next article to her.
It’s called “A Letter to My Sister, Cathy, on How to Live an Excellent Life.” I hope you gain value from it for your own life.
Here is the link: http://thecoughlincompany.com/cc_vol14_3.php.
Take your concerns and complaints and put them into a bucket. Decide when you are going to address those concerns and to whom you’re going to discuss them with. And then only go into that bucket during those times and with those people.
Don’t let your concerns and complaints spill over into every conversation you have with every person at work, at home, and in your neighborhood. This spillage can really damage relationships. People will want to stay away from you.
It’s unhealthy to never address your concerns and complaints. It’s also unhealthy to pour them on every person you come across all day long.
I encourage you to read a new book by Sam Horn called Got Your Attention?: how to create intrigue and connect with anyone.
It is filled with practical ways to gain and keep another person’s attention. We live in a distracted world, and it’s essential to be intriguing. This book is 190 pages of direct, specific ways to get another person’s attention quickly and keep it for the long term.
This book has sizzle and steak. The sizzle consist of easy-to-remember approaches like “Ask ‘Did You Know’ Questions”, “Show Them The Fish”, and “Keep It Brief or They’ll Give You Grief”. It also is packed with useful and memorable quotes.
The steak is that it provides the reader with a repeatable process for getting the attention of your buyer immediately and then keeping that relationship over the long term.
I think Got Your Attention? is an extremely valuable and practical book for anyone wanting to improve the direction and sustained success of their organization.