Empathy: The most powerful word in business

Here is a link to my new article: Empathy, The Most Powerful Word in Business http://www.thecoughlincompany.com/cc_vol14_12b/

Also, if you know of a business owner or senior executive anywhere in the world whom you think would benefit from Executive Coaching, just know I would be glad to discuss with the person his or her situation at no charge for the first few coaching sessions. I’ve provided over 2,500 Executive Coaching sessions to more than 200 executives in six countries and in over 40 industries since 1997.

Book Recommendation for Peak: Secrets from the New Science of Expertise

This article (http://www.thecoughlincompany.com/cc_vol14_12a/) is a detailed recommendation of a new book that just came out called Peak: Secrets from the New Science of Expertise by Anders Ericsson, who is best known for his work on the 10,000-hour rule, deliberate practice, and expert performance. I think it’s an enormously useful book on how to get better at anything.