Here is a link to my new article: Empathy, The Most Powerful Word in Business http://www.thecoughlincompany.com/cc_vol14_12b/

Also, if you know of a business owner or senior executive anywhere in the world whom you think would benefit from Executive Coaching, just know I would be glad to discuss with the person his or her situation at no charge for the first few coaching sessions. I’ve provided over 2,500 Executive Coaching sessions to more than 200 executives in six countries and in over 40 industries since 1997.